All sales
by approval.

Every piece we sell is a last-of-the-run item: once a shirt, hoodie, or bag is gone, it is gone for good. Because each item is one of a kind, refunds are limited and handled case by case.

Refunds are allowed with pre-authorization only. Before sending anything back, you must contact us with all information about your order — your order number, the item, and the reason — and wait for our approval. Returns sent without our prior approval will not be accepted or refunded. Once your return is approved, you must provide the shipping fees to send the item back; shipping charges are not refunded.

Please check the size, color, and details on each product page carefully before you order. If you have a question about fit or an item before buying, reach out and we'll help you decide.

1. Email us at lovetoall.store@gmail.com with your order number, the item, and the reason for the return.
2. Wait for our written approval — do not ship the item before you hear from us.
3. Once approved, ship the item back. You cover the shipping fees.
4. After we receive and inspect the item, we refund your payment to the original payment method.

Items must be unworn, unwashed, and in their original condition. We may decline a refund if an item arrives worn, damaged by use, or missing pieces.

If your order arrives damaged, or you receive the wrong item, contact us within 7 days of delivery with your order number and a photo of what arrived. If we made a mistake or the item was damaged in transit, we will make it right with a replacement when available or a full refund — that's on us, not you.

Once a package is marked delivered by the carrier, we are not responsible for lost or stolen packages. If your tracking says delivered but you can't find it, check with neighbors and contact the carrier — we're happy to help you start a claim.

Need to fix an address or cancel an order that hasn't shipped yet? Email us as soon as possible and we'll do our best. Once an order ships, it can no longer be changed or canceled.

Reach us any time at lovetoall.store@gmail.com or through our contact page.